Delivery and Return Policy

Shipping 

 

Orders ship within 2-3 Business days, pending availability and credit card verification. You will receive an email notification with tracking information once your order ships. If you don't receive a shipping confirmation email within 3 business days, please contact info@pureinnate.com. Please note we do not ship on weekends or holidays.

 

Domestic Shipping Methods

 

UPS  Ground | 2-3 Business Days | Estimated at Checkout

UPS Three Day Select | 3 Business Days | Estimated at Checkout

UPS Second Day Air | 2 Business Days | Estimated at Checkout

UPS Next Day Air | 1 Business Days | Estimated at Checkout

 

Refunds & Returns

 

Should there be a mistake on your online order contact us at info@pureinnate.com for refund or exchange. Items must be unopened and in its original sealable condition. The customer is responsible for the delivery cost of the return.